The right questions show you in minutes whether a supplier can deliver. Use these 20 questions at every stand and write down the answers, so you can compare suppliers fairly afterwards.
About the company
- Are you the manufacturer, or a trading company?
- How long have you been making instruments?
- How many people work in your factory?
- Which countries do you export to now?
- Can I visit your factory?
About quality
- Which steel grades do you use, and where do you buy the steel?
- Which steps do you do in-house: forging, machining, heat treatment, polishing?
- How do you inspect each instrument before packing?
- Do you passivate instruments, and can you show records?
- What is your rejection rate, and how do you handle complaints?
About compliance
- Do you hold ISO 13485? Who issued it, and when does it expire?
- Can you supply CE and EU MDR documentation for my products?
- Are you FDA registered?
- Do you have a clean room and sterile packing?
About orders
- What is your minimum order quantity per item?
- What is your lead time for samples and for bulk orders?
- What payment terms do you offer?
- Can you add my brand name, item codes and packaging?
About service
- Who will be my contact person, and how fast do you reply?
- Do you offer repairs, replacements or a warranty?
Ask Tata Surgical
We welcome every one of these questions. Bring this list to Hall 10, Stand C32 and ask away.
Looking for instruments like these?
Browse our catalogue or send us your drawing. We reply with prices, lead time and shipping terms.
